"Go away, I have had people pecking my head all night - I have had no sleep."
My first attempt to speak to a man sleeping rough on the freezing streets of Manchester does not go well.
Bleary eyed and cocooned in a grubby sleeping bag in a shop doorway, he doesn't take kindly to me waking him from his half sleep.
And I can't say I blame him.
It can't have been very comfortable trying to get his head down on the coldest night of the year on Market Street.
Read more:
A couple of hours later as I pass him again, he's sat up, alert and smiling at strangers.
I approach him again and apologise for my early morning intrusion.
Much more amiable now he's up and about, I crouch next to him to chat.
I find out he's called Michael Heaton, is
Read more on manchestereveningnews.co.uk