British family left stranded in Cyprus after TUI cancelled their flight home "several times"

manchestereveningnews.co.uk:

A British family claim they have been left stranded in Cyprus after TUI canceller their flight home "several times".

Glenda and husband Stephen Powell have described the situation as an "absolute joke" and state their six-year-old has been left in tears. The family were due to travel back to Bristol from Paphos with their two children over the weekend.

However, they were forced to stay in their hotel after discovering their flights home had been cancelled twice by TUI. They told Bristol Live that "TUI won't even get us all-inclusive despite their utter failure to get us home".

Read more: Family's TUI flight from Manchester Airport to Greek island delayed by TWO days

Following their outburst, TUI issued an apology to all customers for flight cancellations while claiming to have been in contact with passengers to advise of new service departure times.

A spokesperson said: "We’d like to apologise to customers travelling on flight TOM6677 from Paphos to Bristol which was unable to depart as planned on Saturday 28 May due to operational issues. All impacted customers were offered welfare vouchers, overnight accommodation and meals while we worked through a new flight plan."

It continues: "We were in regular contact with customers and advised them of their new departure time as soon as we could. Customers are now due to arrive in Manchester this evening and transport back to Bristol Airport will be provided. We’d like to thank customers for their patience and understanding during this time."

While the Powell family were lucky enough to miss out on the frequent flight delays at Bristol Airport, they have expressed their sympathy for other holidaymakers. Mrs Powell said she feels sorry for people who have to reschedule their